Burnout

Terms of Use

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This is a translation provided for convenience. In case of any conflict, the Portuguese version prevails.

These Terms of Use ("Terms") are a contract between you and CODERABR DESENVOLVIMENTO DE SOFTWARES LTDA, CNPJ 65.494.300/0001-10, headquartered at Avenida Cristóvão Colombo, 2144, sala 408, 3º andar, Floresta, Porto Alegre/RS, CEP 90560-001, Brazil ("Burnout", "we"), and apply to the Burnout app (iOS and Android), the website oficialburnout.com, the areas of the website you sign in to with your account (the store area and the verified profile area) and the related services (together, the "Platform").

Please read them carefully, especially "Community rules", "Photo credit and photo spots", "Meets and events", "Clubs", "Club season and duels", "Ride and hotzones", "Police alerts", "Ratings" and "Limitation of liability" and, if you pay for a service, "Paid services", "Store plans on the map", "Verified profile", "Boost" and "Coins, missions and effects".

On this page

Accepting these terms

By creating an account, downloading the app or using the Platform, you confirm that you have read, understood and accept these Terms and the Privacy Policy, which is part of them. If you do not agree, do not use the Platform.

Apple and Google are not parties to these Terms and are not responsible for the Platform, its content, maintenance or support; Burnout is responsible, within the limits of these Terms. Even so, Apple, Google and their subsidiaries are third-party beneficiaries of these Terms and may enforce them. You must also follow the terms of the store you downloaded the app from.

Who can use Burnout

The Platform is only for people aged 18 or over with full legal capacity. By creating an account, you confirm that you meet these requirements.

To register a store and subscribe to a plan on its behalf, you also confirm that you have the authority to represent it.

We may ask for proof of age at any time and close, without notice, the account of anyone who does not meet them.

Your account

  • Provide true information and keep it up to date.
  • Your account is personal and non-transferable. You are responsible for everything that happens in it and for keeping your password secret.
  • If you notice unauthorized access, change your password and tell us immediately.
  • Your @handle may not impersonate another person, company or brand, nor be offensive; we may change or reclaim it if it breaks these rules.
  • Creating accounts to get around a suspension or termination is prohibited.
  • You can see the devices and browsers connected to your account and, under Ajustes › Aparelhos conectados (Settings › Connected devices), remove any of the others, one at a time or all at once; a removed device leaves the account at once and stops receiving notices.

What you post

You keep ownership of everything you post — photos, videos, text, polls, car data, listings, ratings, comments, messages and your store’s data and photos ("Content"). By posting, you guarantee that:

  • you hold the rights to the Content, or permission from whoever holds them;
  • you have permission from the people who can be identified in your photos and videos and from those you tag;
  • the Content does not break the law, third-party rights (copyright, trademark, image or privacy) or these Terms.

For the Platform to work, you grant Burnout a free, non-exclusive, worldwide license, valid for as long as the Content is published, to host, store, reproduce, display, adapt the format of (for example, resize photos and convert videos) and distribute the Content on the Platform, and to show it when promoting Burnout itself, always credited to your @handle. The license ends when you delete the Content or your account, except for backup copies kept for a technical period, what the law requires us to keep, and what other people have already shared.

You alone are responsible for the Content you post and its consequences.

Photo credit and photo spots

When you post a photo, you can say who took it. The credit is a statement of yours: it does not replace the photographer’s permission. Whoever posts someone else’s photo must have the right to post it, and the credit fulfils the attribution required by Brazil’s Copyright Law (Law No. 9,610/1998, Article 79, § 1). The credited person can remove their name at any time. A false credit and a photo posted without permission are reported through the post.

  • Photo spots are places suggested by the community, and can only be public places. Marking a home, a gated community, private property or any place where stopping or photographing is forbidden is prohibited.
  • Burnout does not guarantee access, safety or permission at any spot, and a spot is not a Burnout meet or event: "Meets and events" applies. Respect traffic and property laws.
  • Each person suggests 1 photo spot per week, Monday to Sunday in Brasília time, and no spot is created less than 50 m from another. Anyone can report a spot. When more than 3 people whose accounts are 7 days old or more report it, it leaves the map until the team checks it; a report from a newer account reaches the team but does not count towards this, and neither does one the team has already decided. If the spot was suggested 30 days ago or less, whoever suggested it goes 5 days without suggesting another; if it is older, it leaves the map without blocking anyone, because the place may have changed. The same reporting rule applies to stations, in "Stations and fuel prices", which have a limit of 1 per day, and a block on one kind of place does not apply to the other.
  • Whoever suggested a spot can correct its name, city and place while no one else has posted there; after that, corrections go through a report. A spot older than 48 hours with no posts leaves the map and is deleted.
  • The team may hide, correct and merge spots.

Community rules

You may not use the Platform to:

  • organize, call, promote, encourage or take part in street racing, speed contests or competitions, displays of dangerous maneuvers (such as abrupt starts, skids, donuts, handbrake turns or burnouts dragging the tires) or takeovers of roads and parking lots without authorization, on public roads or anywhere without permission — conduct classified as a violation or a crime under the Brazilian Traffic Code (Law No. 9,503/1997, Articles 173, 174, 175 and 308);
  • encourage driving under the influence of alcohol or other substances, or any dangerous driving;
  • advertise, trade or encourage parts or vehicles of illicit origin, tampering with vehicle identification (chassis, plate, engine) or devices to evade enforcement;
  • post illegal, violent, hateful or discriminatory content, harassment, threats, defamation, pornography, nudity or intimate content without consent — and, with zero tolerance, any content involving the exploitation of children and teenagers;
  • expose third parties’ personal data (such as an address, phone number, location or license plate to identify someone) or stalk other people;
  • impersonate another person or company, run scams, send spam or advertise outside the places made for it: the Marketplace, to list items, and the store plans, to appear on the map;
  • infringe copyright, trademark or image rights;
  • collect data by automated means, reverse engineer, exploit vulnerabilities, overload or interfere with the Platform’s security.

Breaking these rules may lead to removal of Content and suspension or termination of your account, and we may report it to the authorities.

Reports, moderation and blocking

Anyone can report posts (including polls and photo credits), comments, profiles, cars, meets, clubs, clubs’ pinned notices, Marketplace listings and stores, photo spots, reviews of stores and ratings of sellers and the replies to them, stories (including those in highlights) and messages in the app; the person reported is not told who reported them. A message can only be reported by someone in the conversation, and the report opens the conversation around it to the moderation (see the Privacy Policy); a story, only by someone who can see it. The moderation can hide a listing, a message, a story, a rating or its reply, a pinned notice or a photo spot: the message disappears for both sides of the conversation, the story disappears for everyone, including whoever posted it, and the listing leaves search and its page. You can also block other people.

At our discretion, and without prior notice when the situation requires, we may remove or hide Content, limit features, suspend or terminate accounts, and preserve and provide data to the authorities as the law provides.

We are not required to review everything before it is published. Under Article 19 of the Internet Civil Framework, Burnout can only be held liable for third-party content if, after a specific court order, it fails to make it unavailable within the deadline set. Intimate content published without consent is removed upon notice from the person involved (Article 21).

Owner-declared spec sheets

The spec sheet, modifications and other information about each car are declared by the user. Burnout does not check or guarantee this data, which does not replace official documents, reports or inspections. Do not rely on it to buy, sell, assess the safety of, or make any decision about a vehicle.

Sharing and handing over a car

The owner of a car can share it with up to 3 people, in "Share the car". Whoever gets the invite only starts sharing the car if they accept, within 7 days. People who share the car post and check in with it, feature it on their profile, put on it an effect they own and edit the spec sheet, mods and photos, adding only their own photos. Only the owner invites and removes the people who share it, hands the car over, moves it to past cars, deletes it and claims the coins from the car’s challenges in the garage. People who share the car can leave it whenever they want.

Only the owner hands the car over, in "Hand over the car", to another person with a Burnout account, who has 7 days to accept or decline; until they answer, the owner can withdraw. When the person accepts, the car goes to their garage with its page, posts, level, trophies and followers; whoever handed it over and whoever shared it leave the car, and it stays in their past cars.

Handing over a car in the app transfers only the car’s record on Burnout, and only with the acceptance of whoever receives it: it is not a sale, it does not transfer ownership of the vehicle or its papers, and there is no payment through the app. The purchase and sale, the ownership transfer at the traffic authority and any payment are arranged between the people, outside the Platform, and Burnout takes no part in them and does not guarantee them.

"I don’t have this car anymore" takes the car out of every garage and moves it to past cars, with its page still up, read-only; only whoever owned it can bring it back, and whoever shared it gets a new invite. Each car’s page shows its ownership history, also after it changes hands, and, if the owner deletes their account, a shared car goes to whoever has shared it the longest, as described in the Privacy Policy ("Deleting your account").

Meets and events

Burnout is only a platform for sharing information. We do not organize, promote, sponsor, supervise, authorize or take part in any meet, event, drive or activity created by users or clubs, and we have no control over what happens outside the Platform.

  • Whoever creates a meet (the user or the organizing club) is solely responsible for it: for the accuracy of its information, for the necessary permits (from the venue owner, the city and traffic authorities, where applicable), for safety, for complying with the law, and for any harm caused to participants or third parties.
  • Taking part in a meet is your decision and at your own risk. To the fullest extent permitted by law, Burnout is not liable for accidents, injuries, deaths, damage to vehicles or property, fines, impoundments, arrests or any other consequences of meets, events, drives, races or maneuvers, whether or not they were shared on the Platform.
  • Burnout does not charge for or process payments for meets. Any amount agreed is handled directly between organizer and participant.
  • Marking attendance, confirming, checking in or seeing who is going and who arrived does not guarantee that a meet will happen, is safe or is lawful.
  • A check-in only counts on site: by your device’s position, which the app checks within 200 m of the meet’s point, or, at the meets of clubs that choose the card, when the club’s team scans your QR code on site. Whoever can see the meet sees who arrived and with which car, and the meet’s chat announces each arrival.
  • A meet can last more than one day: the whole period is shown on its page, and everything in this section applies to each day.
  • Car of the meet: at the meets the app indicates, whoever checked in votes for a car that also checked in that day, one vote per person, never for their own car, until the deadline the app shows. With the minimum number of votes the app indicates, the car with the most votes wins (in a tie, the tie-breaker the app shows applies); the owner earns the coins and the effect the app shows, and the car, a trophy on its page. Fraud (fake accounts, arranged votes to earn coins) leads to the result being voided and the coins taken back, and "Coins, missions and effects" applies.
  • The weather forecast shown at a meet comes from a third party (MET Norway), is for information only and carries no guarantee; it does not decide whether the meet happens. Adding the meet to your calendar opens your phone’s new-event screen already filled in: the app does not access your calendar.
  • Whoever organizes a meet (or an admin of the organizing club) can remove someone from its guest list, and so can Burnout’s moderation. A person who is removed leaves the meet’s list, counts, chat and reminders, and can no longer respond to it or check in to it.
  • If whoever created a meet deletes their account, the meet stays up while it has a participant, with "Burnout · quem criou saiu" (Burnout · the creator left) where the organizer would be, and, with no participant, it is deleted (see the Privacy Policy, "Deleting your account"). The Burnout name in that place does not make Burnout the organizer of the meet or responsible for it, and everything in this section still applies; if the meet belongs to a club, the club’s admins keep taking care of it.
  • When you create or edit a meet, its name and description go through an automatic check made by artificial intelligence (see the Privacy Policy). Text that announces or invites people to street racing, dangerous stunts or blocking public roads, evading enforcement, betting or another crime is refused, and the meet is not published or changed. The check can make mistakes and does not replace the organizer’s responsibility or moderation.
  • Polls and raffles: whoever organizes the meet (or the organizing club’s team) may create polls by category and raffles inside it. Enrolling a car, voting and joining a raffle are your choice and require a confirmed presence or a check-in, as the app indicates. The app counts the votes, draws raffles at random on the server, once, and records the result. The prize, its delivery and any authorization the law requires for a promotion are the sole responsibility of the organizer: Burnout does not promise, deliver or answer for prizes, and may annul a poll or a raffle in case of fraud.

Meets involving illegal activities are prohibited. When we become aware of them, we may remove them, terminate the accounts involved and cooperate with the authorities.

Clubs

Anyone can create a club. Burnout does not organize or run clubs: whoever creates and whoever administers a club answers for its name, @, description, emblem, headquarters, the club’s meets, what is posted in its feed and chat and the pinned notice, and everything in "Meets and events" applies to them.

  • Joining: a club can be open, by approval or invite-only. An invite-only club does not appear in search, in the club list or on the map.
  • A club has admins and may have moderators. Admins change the settings, invite people, grant and remove the admin and moderator roles, remove members and choose who can post in the club’s feed. Moderators help with the routine: they accept or turn down join requests, take a post out of the club’s feed and pin the notice at the top. Taking a post out of the club’s feed does not delete it: it stays on the profile of whoever posted it. Deleting content for good is only for Burnout’s moderation.
  • Pinned notice: admins and moderators can pin a text notice at the top of the club, which only members see and which may send them a notification. It is one notice at a time; it comes off when someone running the club removes it or at the chosen time.
  • Club card: every member has a card in the app, with a personal QR code that changes every 30 seconds. The club chooses whether check-in at its meets counts by GPS (the default) or only by card, scanned on site by the club’s team, by whoever organizes or by Burnout’s moderation; people from outside the club show the QR code from the meet’s page. Do not lend or show your card for someone else to check in for you; whoever checks only confirms the person in front of them, on site.
  • The club’s headquarters appears on the map only to its members. Mark a public place or one authorized by whoever is responsible for it, never anyone’s home without permission.
  • The club’s name and @ cannot impersonate another club, company, brand or person, nor be offensive. The team may remove a club that breaches these Terms and apply the sanctions in "Suspension and termination" to those who run it.

Club season and duels

Clubs earn XP from what their active members do, and XP sets the club’s level. The season week runs from Monday to Sunday, in Brasília time.

  • XP: it comes from a member’s check-in at a club meet, a club meet that reaches 10 check-ins, one post per member per day in the club feed, one day’s mission claimed per member per day and each club weekly mission that is completed. Each thing counts once, and only what an active member does counts. We may change the XP values, the levels, the goals and the duel prize.
  • Weekly missions: a club with 3 or more active members has three collective goals, with a target proportional to the number of members. When a goal is met, each member who helped until then receives the coins the mission shows in the app; whoever helps after it is met does not. Each person receives club mission coins at most 3 times per week, across all clubs. Changes to the goals and coins apply to the missions of the following weeks.
  • Club mission coins follow the rules of "Coins, missions and effects": they have no cash value and cannot be transferred to another account.
  • Ranking and Crown: clubs enter the weekly ranking, in Brazil and in the city the club gives. On Monday, the club with the most XP in the previous week in each city, with at least 200, takes the Crown of the week, shown on its emblem, page, in the club list and on the map until Sunday. An invite-only club stays out of the ranking and the Crown.
  • Pilot of the week: the member who added the most XP to the club in the week, with at least 20, holds the Pilot of the week badge until Sunday. The badge is shown on the club page, in the member list and on their profile, except on the profile when the club is invite-only.
  • Duels: a club’s admin can challenge another club to a duel in the following week, and the duel only counts if an admin of the other club accepts before the week starts. Each club enters at most one duel per week. The club that adds the most XP in the duel’s week wins, counting only the members who were already in the club when the duel was accepted and without counting the week’s missions or duel wins. The winning club earns XP, and each member of it who added to the score receives the coins the app shows, at most once a week across all clubs. A draw gives no XP or coins to anyone. Before the week starts, either club can call the duel off, and a challenge nobody accepted lapses when it starts. An invite-only club, a club with fewer active members than the app requires and two clubs with the same admin do not duel. The team may void a duel before it ends. A duel is about meets and activity in the app, not about driving: the conduct banned in "Community rules" still applies, and using a duel to arrange street racing ("racha", "pega") or any speed contest leads to suspension or closure of the account.
  • Fraud: it is forbidden to add XP, complete missions or win duels with fake accounts, arranged check-ins, scanning the card of someone who is not on site or posts made only to add XP. The team may take back the coins earned this way and apply the sanctions in these Terms.

Ride and hotzones

The ride ("rolê") shares your car’s position for the time you choose (1, 2, 3 or 5 hours), also with the app in the background, with the audience chosen under "Meu carro no mapa", at the exact position. Hotzones are the places where 3 or more people are sharing their position right now. How they work and what is stored is in the Privacy Policy ("Location and map").

  • You decide who sees it: share your position only with people you trust, and end the ride whenever you want. It ends on its own when the time is up.
  • No guaranteed position: the position may be approximate or delayed, and some phones stop sending in the background to save battery. Do not rely on the ride for anyone’s safety or in an emergency.
  • Do not handle your phone while driving, as the Brazilian Traffic Code requires: start or end the ride with the car stopped.
  • A hotzone is not a meet: it is only a count of the people sharing their position in that area. Burnout does not organize or answer for what happens there, and "Meets and events" applies. Using a hotzone or a ride to organize street racing ("racha", "pega") or any conduct banned in "Community rules" leads to suspension or closure of the account.

Police alerts

Police alerts (the map’s danger zones) are community reports: people using the app mark "police on the spot" where they are, and the area shows on the map for up to 3 hours, without saying who reported. Whoever passes by and no longer sees the police can say there is no more police ("não tem mais polícia"); when 2 people, other than whoever reported, say so, the alert leaves sooner, and a new report in the same area brings it back. Burnout does not check the reports, has no relationship with any police force or traffic authority, and does not guarantee that an alert is right, current or complete: an alert may be wrong, and no alert does not mean there is no police.

  • Report only what you saw, where you are, and never with the phone in your hand while driving: stop the car or let a passenger report. The same goes for saying there is no more police, which only works near the alert.
  • The alert is meant to help you drive more carefully. It is forbidden to use it to evade inspections, roadblocks ("blitz") or police stops, to commit traffic offenses, or to organize street racing ("racha", "pega") or any conduct banned in "Community rules".
  • False reports, pranks, saying there is no more police without having seen it, and reports meant to hinder police work are forbidden. The team may remove the report, suspend or close the account and cooperate with the authorities, as the law provides.
  • Each account can report once every 10 minutes and say there is no more police on up to 6 alerts per hour, once per report and with no undo; whoever reported does not say it about their own report. How report data is handled is in the Privacy Policy ("Location and map").

Routes, navigation and speed cameras

Routes and the navigation mode are drawn by Stadia Maps on OpenStreetMap data, and fixed speed cameras come from OpenStreetMap, only in the countries where Burnout shows them. They are supporting information: they can be wrong, outdated or incomplete. Burnout does not guarantee that a route is safe, allowed, passable or the best, nor that a speed camera exists, works or shows on the map, and the lack of an alert does not mean there is no camera. Road signs, traffic laws and the orders of the authorities always prevail over what the app says.

  • Build the route and start navigation with the car stopped. While driving, do not handle the phone: keep it in a mount, listen to the voice or ask a passenger.
  • The speed camera alert is there for you to respect the road’s limit. The app does not show your speed and does not reward speed, distance or travel time. Using routes, navigation or the alert for street racing ("racha", "pega"), to evade enforcement or for any conduct forbidden in "Community rules" is prohibited.
  • A public route follows the "Community rules", including its name, description and point names. Anyone can report a route, and the team can take it down.
  • Whoever takes someone else’s route decides on their own whether and how to drive it. How route and navigation data is handled is in the Privacy Policy (section "Location and map").

Convoys

A convoy brings together people going to the same meet or the same place, each in their own car. Whoever creates the convoy leads it: they choose the destination, the meeting point and, optionally, the departure time and a name, and can end it; anyone who joins can leave at any time. A convoy takes up to 30 cars, and a meet’s convoy only takes people who marked "Vou" (going) for it.

  • Joining a convoy means accepting that its other cars see your car’s position and heading while you are in it, even with "Aparecer ao vivo" (Go live) off. How this data is handled is in the Privacy Policy (section "Location and map").
  • The convoy’s name, the destination, the name of the meeting point, the departure time and who leads it appear to anyone with the link, even without an account. Do not put in the name anything that cannot be public, and pick a public meeting point, not your home.
  • Each person drives their own car and is responsible for their own driving. A convoy is not a race or a contest: using it for street racing ("racha", "pega"), speed or time contests, to close or take over roads, for dangerous maneuvers, to evade enforcement or for any conduct forbidden in "Community rules" is prohibited. The app shows no speed, pace, gaps between cars or ranking.
  • While driving, do not handle the phone: keep it in a mount, listen to the voice or ask a passenger. Road signs, traffic laws and the orders of the authorities always prevail over what the app or the leader says.
  • The other cars’ positions and the arrival notice are supporting information: they can be late, fail or be wrong. Burnout does not organize, follow or take responsibility for the convoy’s route or for what happens in it, and may end a convoy and suspend the account of anyone who breaks these Terms (see "Suspension and termination").

Stores on the map

The stores, workshops and parts dealers shown on the map are there because they subscribed to a plan (see "Store plans on the map") or because the team added them. The team reviews each store before it appears, but Burnout does not sell, supply, intermediate or guarantee their products or services; any purchase, payment, delivery, warranty or complaint is handled directly between you and the store.

The Burnout spots on the map, one per city, at a tourist landmark or in the city center, only invite stores to appear on the map. They are not meeting places or events organized by Burnout.

Ratings

Stores on the map and Marketplace sellers can be rated by people who use the app. A rating is the opinion of whoever rated: it is not a recommendation or a guarantee by Burnout.

  • Stores on the map: whoever has had an account for at least 7 days can rate, one review per store, and only where they were served; the store’s owner does not rate their own store. The review is public, with your name and photo, and you can delete it. The store can reply publicly and report the review.
  • Marketplace sellers: whoever negotiated in the listing’s chat can rate, once both sides have written. Rating opens when the negotiation ends (the listing sold, removed or hidden) or 3 days after both sides wrote, whichever comes first, and stays open for 60 days. There is one rating per negotiation, and one counts per person for each seller: one from a newer negotiation replaces the previous one. Blocking does not prevent the rating or the reply. The rating is public and cannot be edited, but whoever wrote it can delete it; the seller replies once and can change the reply, except one that moderation hid. Burnout does not confirm whether a purchase happened, and the reputation is no guarantee of one.
  • Rating a competitor, rating without having negotiated or been served, rating in exchange for an advantage or asking someone to delete their rating, arranging or paying for ratings, using a rating as a threat or a bargaining chip, insulting someone or exposing someone’s personal data is prohibited.
  • The team hides only the rating or the reply that breaks the rules. Ratings and replies are reported through the app.

Marketplace and dealings between users

The Marketplace is the part of the app for listing and finding parts, vehicles, accessories and other items. Burnout only displays listings posted by users themselves: it is not a seller, buyer, payment intermediary or guarantor of any deal. Price, payment, delivery, the item’s condition, origin, paperwork, warranty and returns are solely the responsibility of the seller and the buyer.

Listing parts or vehicles of illicit origin, products prohibited by law or items different from what is described is prohibited. When buying a vehicle, check its documents, outstanding debts and restrictions before paying; the ownership transfer is done by seller and buyer at the traffic authority. We recommend dealing in person, in a public place, and being wary of requests for advance payment and of offers that look too good.

The spot you mark on a listing is shown to anyone who views it: mark a public place. When you mark a listing as sold, its conversations are closed.

Whoever lists can mark that they accept trades. A trade, like a sale, is arranged between the people, outside the app, and Burnout neither intermediates nor guarantees it.

Search alerts and favorites are notification tools. Burnout does not guarantee to notify about every listing, groups nearby notices and does not notify about a listing that came down. Seller ratings follow the "Ratings" section.

Stores in the Marketplace

Each account can open one store in the Marketplace, free of charge, with a name, the store’s @, a description, a city, a logo and a cover and, optionally, the store’s WhatsApp and Instagram. The @ is chosen once and does not change. The store goes live right away, without prior review by the team. It is not a store on the map (see "Stores on the map"): the Marketplace store is free and shows products; the map store is paid and appears as a pin.

The store’s products are Marketplace listings and follow the rules of "Marketplace and dealings between users". Burnout only displays what the store posts; the sale, payment and delivery are arranged outside the app, between you and the store.

The stock is the number the store enters and adjusts. It does not guarantee that the product is available, nor does it reserve the product for anyone: confirm with the store before paying. A product with zero stock shows as sold out and leaves the Marketplace search, but stays at the end of the store’s page.

The store’s WhatsApp and Instagram are public by the store’s choice: they are shown to anyone who opens the store, even without an account. The WhatsApp button opens the conversation with the store in WhatsApp; that conversation happens outside Burnout and follows WhatsApp’s terms, and Burnout has no access to it. In the app, you can also talk to the store in the listing’s chat, as with any listing.

Whoever opens the store is responsible for what it shows: everything must be true, theirs or authorized, and must not infringe third-party rights or these Terms. The store can be reported, and moderation can hide it: a hidden store disappears from the list of stores and from its link, and its products follow the moderation of listings.

Closing the store deletes it: its products go back to being your own standalone listings, with the same status, the stock is deleted and the store’s @ becomes free for another store to use. The partner badge on a Marketplace store only means that the same account has a store on the map, approved and with its plan paid up; it is not a recommendation or guarantee by Burnout. The store shows the reputation of whoever opened it: the ratings that person received as a seller.

Store plans on the map

Stores, workshops and parts dealers can subscribe to a monthly plan to appear on the app’s map with a pin, a store card with photos and the store’s links. What each plan includes and its price are at oficialburnout.com/parceiros and on the payment page. The subscription is made in the website’s store area, with a Burnout account.

  • Store data: you are responsible for what you register (name, address, spot on the map, contacts, social networks, logo, cover and photos). All of it must be true, yours or authorized, and may not infringe third-party rights or these Terms.
  • Billing: monthly, recurring and automatic, through Stripe, from the subscription date until you cancel. Receipts are in the payment portal, opened from the store dashboard.
  • Review: after the first payment, the team reviews the store once before the pin appears. It may reject a store with false, incomplete or misleading information, or that breaks these Terms, and the reason is shown in the dashboard. If the store is rejected in that first review, before the pin goes on the map, the subscription is canceled and the amount paid is refunded in full. You can fix the store, send it for review again and subscribe again.
  • On the map: the pin stays on the map while the store is approved and the subscription is paid up. If a charge fails, the pin comes off immediately and returns on its own when the payment goes through; if the payment is not settled, the subscription may be canceled.
  • Once approved, the changes you make to the store go live immediately. The team may take off the map, at any time, a store that comes to break these Terms; in that case the subscription is canceled immediately, with no refund for the current month.
  • Changing plans: in the payment portal. The new plan applies immediately, and the difference, up or down, is prorated for the days left in the period and appears on the next charge.
  • Cancellation: at any time, in the payment portal. It takes effect immediately: the pin comes off the map at the same moment, there are no further charges and the current month is not refunded, subject to the right of withdrawal in "Paid services".
  • Deleting your account takes your stores off the map and cancels their subscriptions when the deletion is completed, 14 days after the request, with no refund for the current month. To stop billing sooner, cancel in the portal.
  • No guaranteed results: the plan guarantees that the store appears on the map as described while it is paid up. It does not guarantee visits, taps, customers or sales. The numbers in the store dashboard are app counts that do not identify anyone.
  • You authorize Burnout to show the store’s name, logo, photos and data in the app, on the website and when promoting Burnout itself while the store is on the map.
  • Reviews: the subscription does not remove, hide, reorder or edit reviews, and the store cannot turn reviews off. You can reply publicly and report a review that breaks the rules. Offering an advantage in exchange for a review or asking someone to delete theirs is prohibited.

Verified profile

The verified profile is a monthly subscription that puts a badge, the verified badge, next to your name in the app. The price is at oficialburnout.com/verificado and on the payment page. You can subscribe on the website, through Stripe, by signing in with your Burnout account, or in the app downloaded from the App Store or Google Play, through the store itself.

  • What the badge means: that the account’s subscription is paid up, or that the team granted it the badge, and nothing more. It is not a guarantee of identity (Burnout does not check the documents of those who subscribe) and it does not mean that Burnout endorses the account, what it posts or what it sells.
  • Billing: monthly, recurring and automatic, from the subscription date until you cancel. On the website, through Stripe, with receipts in the payment portal, opened at oficialburnout.com/verificado; on an app store, through the store itself, which charges and decides refund requests under its own rules.
  • Declined charge: the badge comes off until the payment goes through. Update your card in the payment portal or on the app store.
  • Cancellation: at any time, a website subscription in the payment portal and an app store subscription in your store account’s subscriptions. There are no further charges, and the badge stays until the end of the period already paid, which is not refunded, subject to the right of withdrawal.
  • Withdrawal: for a subscription made on the website, you may withdraw within 7 days of signing up, with a full refund, as in "Paid services"; the subscription is canceled and the badge comes off. For one made through an app store, the refund request is made to the store.
  • Badge removal: the team may remove the badge of anyone who uses the profile to impersonate another person, company or brand, or to deceive someone, and of anyone who breaks these Terms, and may prevent the account from subscribing again. A website subscription is then canceled immediately, with no refund for the current period; a Google Play one stops renewing, and an App Store one you cancel in the store itself. The account may also be suspended or closed (see "Suspension and termination").
  • The badge and the subscription belong to the account: they do not move to another one.
  • Deleting your account: when the deletion is completed, 14 days after the request, the badge comes off and a website subscription is canceled, with no refund for the current period; one made on an app store you cancel in the store itself.

Boost

Boost ("Impulsionar") makes a post of yours reach more people — in Cenas, when the post has a video, in Explore and in the continuation of Following — or features a listing of yours inside the Marketplace, for the length of the package you choose. The price and duration of each package are shown before you buy.

  • What can be boosted: a post of yours, live, visible to everyone, from a public profile, and an active listing of yours. The boosted item carries the "Patrocinado" (Sponsored) label and follows the same rules as any other content. Blocks still apply: the boost is not shown to people who are blocked.
  • Reach: before you buy, the app shows an estimate of how many people the boost may reach. It is only an estimate, not a guarantee: delivery depends on how many people are using the app and on what is relevant to each of them, and the same person sees the same boost only a few times. The boost numbers (people reached, times shown and taps) are app counts and do not say who saw it.
  • Payment: in the app, the purchase is made through the App Store or Google Play, which charge and decide refund requests under their own rules; on the web, through Stripe, with the right of withdrawal in "Paid services". If the app store or Stripe refunds the money, the boost stops immediately.
  • If the post or listing comes down — deleted by you, sold, or hidden or removed by moderation for breaking these Terms —, the boost stops being shown, with no refund. If moderation puts the content back, the boost resumes with the time it had left.
  • No guaranteed results: Boost does not guarantee likes, followers, messages or sales.

Coins, missions and effects

Coins ("moedas") are Burnout’s in-game currency. You earn coins in the day’s missions (such as following someone, commenting, posting or going to a meet), in the clubs’ weekly missions and duels, through invites, by completing a car’s spec sheet (once per car, up to 3 cars per account, and a car deleted after it paid out still counts), in a car’s challenges in the garage (each challenge pays once per car, up to 3 cars per account, and a car deleted after it paid out still counts), with the Car of the meet and by reporting a station’s fuel price, and you can buy them in the app. With them, you buy effects for your profile, your cars and the outline of your pin on the map, which are shown to anyone who sees them, and wheels for the app’s menu button, which only you see.

  • Coins have no cash value: they cannot be exchanged for money, products or services outside the app, and they cannot be transferred to another account. They do not expire.
  • Purchase: in the app, through the App Store or Google Play, which charge and decide refund requests under their own rules. If the store refunds the money, the coins from that purchase are removed from your account, and the balance may go negative.
  • Missions: they change every day, on Brasília time, and the reward is claimed in the app. We may change the missions, the targets and the rewards.
  • Effects and menu wheels: what you buy stays in your account while it exists, and you choose when to use it. The default menu wheel is free. We may change the coin price and take an item off sale; what you already bought stays yours.
  • Limited edition: some effects and menu wheels are on sale only during the period shown in the app. Whoever buys or earns one keeps it after it ends.
  • Gifts: you can use your coins to give an effect or a menu wheel on sale to a friend (someone you follow who follows you back), up to the weekly limits the app shows, for whoever gives and whoever receives. The item becomes the recipient’s, and a gift cannot be undone, refunded or exchanged. The coins do not move to the other account: whoever gives spends their own coins in the shop. If the app store refunds the money for coins used in a gift, the coins leave the buyer’s account, and the gift stays with whoever received it.
  • Fraud: earning coins through fraud or through actions done only to complete a mission or a challenge, such as following and unfollowing, liking in bulk, posting meaningless comments or filling in a car’s spec sheet with false data, and selling, buying or trading gifts for money or any advantage outside the app, is prohibited. The team may take back coins earned that way and apply the sanctions in these Terms.
  • Deleting your account, or having it terminated for breaking these Terms, deletes your coins, effects and wheels, and the balance is not refunded. A purchase made in an app store follows that store’s refund policy, since the store charged it.

Achievements and exclusive effects

The app recognizes achievements for what you do: check-ins, meets you organize, Marketplace sales with a conversation, fuel prices that earned coins, paid invites, Pilot of the week, Crown, Car of the meet, a complete spec sheet and error or problem reports the team confirms. Each achievement comes once. In "Conquistas no perfil" (Achievements on profile) you choose whether your achievements show on your profile; the switch covers all of them, and the bug hunter badge too.

  • Some achievements unlock an exclusive effect, which cannot be bought, sold, gifted or moved to another account.
  • Achievements do not pay coins. The catalog and the criteria may change; what you have already achieved stays yours, except in case of fraud.
  • An error report counts only when the team confirms the error is real, and the same error counts once. The same goes for "Report a problem": each confirmed defect counts once. Whether to confirm is the team’s decision.
  • An achievement earned through fraud (a fake location at check-in, fake accounts, a listing marked as sold without a sale, arranged votes) may be revoked, with its effect, and the sanctions in these Terms apply.
  • Deleting your account, or having it terminated, deletes achievements and exclusive effects.

Invites

Each account has an invite code, which never changes, and an invite link to share. Whoever joins Burnout through someone’s invite earns coins, and so does the person who invited them:

  • Whoever has just created an account uses the code of the person who invited them within 7 days of creating the account: by opening the invite link with the app installed, or by entering the code under "Convidar amigos" (Invite friends), in the "Alguém te convidou?" (Did someone invite you?) part. Each account uses only one code, and neither your own code nor the code of someone who joined with yours is valid.
  • When the new account claims its first mission, it earns 50 coins and the person who invited it earns 100. If it had already claimed a mission before entering the code, the coins are credited at once.
  • Whoever invites earns the coins of up to 10 invites per month (the calendar month, in Brasília time). Past that limit, the new account still earns its 50 coins, and the person who invited does not.
  • Invite coins follow the rules of "Coins, missions and effects": they have no cash value and cannot be transferred to another account.
  • A suspended account, an account with a deletion request in progress or a deleted account cannot invite: its code stops working.
  • Fraud: it is forbidden to invite fake accounts or accounts created only to earn coins, to use more than one account to invite yourself, and to sell or trade codes for money or any other advantage. The team may take back the coins earned this way, from the person who invited and from the new account, and apply the sanctions in these Terms.
  • We may change the rewards, the limit and the rules of invites, or end invites; coins already received stay in the account.

Stations and fuel prices

The fuel prices of the stations on the map are reported by people who use the app. Burnout does not check prices at the pump and does not guarantee that they are correct or up to date: the app shows when each price was reported and how many people confirmed it. Check at the station before filling up.

By reporting a price, you declare that it is what you saw at the station. A price very different from the current one stays under review until someone else confirms it. Anyone who reports a false price on purpose loses the coins earned with it and may have their account suspended or terminated.

The stations on the map come from OpenStreetMap and from the people who use the app. Burnout has no relationship with the stations or their brands.

  • Whoever adds a station declares that it exists and is at the marked place. Each person adds 1 station per day, and no station can be added less than 30 m from another. For 30 days, whoever added it can correct or delete the station, as long as nobody else has reported a price there and there is no open report; a deleted station counts towards the daily limit.
  • Anyone can report a station. When more than 3 people whose accounts are 7 days old or more report it, it leaves the map until the team checks it; a report from a newer account reaches the team but does not count towards this, and neither does one the team has already decided. If the station was added 30 days ago or less, whoever added it goes 5 days without adding a station; if it is older, it leaves the map without blocking anyone. An OpenStreetMap station also leaves the map this way, without blocking anyone.
  • Whoever adds a false station on purpose may have their account suspended or terminated.
  • The team may correct, merge or remove a station.

Intellectual property

The Burnout brand, logo, design, code, text and other elements of the Platform belong to Burnout or its licensors and are protected by law.

We grant you a personal, free, non-exclusive, non-transferable and revocable license to use the app on your devices, in accordance with these Terms and the app store rules. Use is personal and non-commercial, except for the commercial use these Terms provide for: listing in the Marketplace and showing a store on the map through a plan. Copying, modifying, distributing, selling, reverse engineering or creating derivative works from the Platform, and using the Burnout brand without written permission, is prohibited.

Suspension and termination

We may suspend or terminate your account, with or without prior notice, if you break these Terms or the law, if there is a risk to the safety of other people or the Platform, or by order of an authority.

You may close your account at any time, as described in the Privacy Policy ("Deleting your account").

Upon termination, access is blocked and your Content is taken down, except what the law requires us to keep. The sections on Content, liability, governing law and general provisions survive termination.

Limitation of liability

Using the Platform is free, and it is provided as is. We work to keep it online and working well, but we do not guarantee that it will always be available, error-free or uninterrupted, or that it will suit any particular purpose. Paid services deliver what is described when you sign up and in these Terms.

To the fullest extent permitted by law, Burnout is not liable for:

  • content, conduct or information of users and third parties, subject to Article 19 of the Internet Civil Framework;
  • meets, events, drives and any activities outside the Platform, and anything that happens at them;
  • dealings between users, and between users and stores;
  • business results of stores on the map or of boosted content, such as visits, customers, followers or sales;
  • indirect damages, lost profits or loss of opportunity;
  • fuel prices, ratings, reputation, photo spots and stations reported by users;
  • third-party weather forecasts shown at meets;
  • failures of third parties (internet, carriers, app stores, providers, payment processors), acts of God or force majeure;
  • loss of data or access caused by you, such as sharing your password.

You agree to indemnify Burnout for losses and third-party claims caused by your Content, your conduct, the meets you organize or your breach of these Terms.

Nothing in these Terms removes consumer rights that the law guarantees and that cannot be waived, nor Burnout’s liability for willful misconduct or gross negligence.

Changes to these terms

We may update these Terms. Relevant changes will be announced in the app or by email at least 15 days in advance; changes required by law may take effect immediately. If you keep using the Platform after that, the new rules apply; if you do not agree, you may delete your account and cancel paid services.

Governing law and jurisdiction

These Terms are governed by the laws of Brazil. Before going to court, contact us at contato@oficialburnout.com to try to resolve the matter amicably; you may also use consumidor.gov.br.

The courts of Porto Alegre/RS, Brazil, have jurisdiction over any dispute, without prejudice to the consumer’s right to sue in the courts of their own domicile (Article 101, I, of the Brazilian Consumer Protection Code).

General provisions

  • These Terms and the Privacy Policy are the entire agreement between you and Burnout about the Platform.
  • If any clause is found invalid, the others remain in force.
  • If we do not enforce a rule, that does not waive our right to enforce it later.
  • We may assign this contract in a corporate reorganization, merger or acquisition; you may not assign it without our permission.
  • Official communications are made through your account’s email and the app.
  • These Terms exist in Portuguese, English, Spanish, French, German and Russian; in case of conflict, the Portuguese version prevails.

Contact

CODERABR DESENVOLVIMENTO DE SOFTWARES LTDA, CNPJ 65.494.300/0001-10, Avenida Cristóvão Colombo, 2144, sala 408, 3º andar, Floresta, Porto Alegre/RS, CEP 90560-001, Brazil. Email: contato@oficialburnout.com.